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Downtime

portal.plainwise.com and call system downtime.

Jul 25, 2025 at 1:44pm UTC
Affected services
General Health
portal.plainwise.com

Resolved
Jul 26, 2025 at 8:42am UTC

We’re back! All services should be up and running. Thanks for bearing with us.

Updated
Jul 25, 2025 at 3:17pm UTC

portal.plainwise.com is still down for most users. We’re working to fix the problem with our upstream provider as quickly as we can. We’ll share another update shortly.

Updated
Jul 25, 2025 at 2:55pm UTC

The regular phonelines should be up and running. Thanks for bearing with us. portal.plainwise.com users may still experience some issues.

Updated
Jul 25, 2025 at 2:12pm UTC

portal.plainwise.com is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Use backup.plainwise.com for access to tasks.

Created
Jul 25, 2025 at 1:44pm UTC

We’re investigating an issue with our database provider that is impacting some services. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.