Incidents reported on status page for Plainwise https://status.plainwise.com/en https://d1lppblt9t2x15.cloudfront.net/logos/9817ee9805d858cf0795dd35363d5a0b.png https://status.plainwise.com/en en https://status.plainwise.com/en Mon, 13 Oct 2025 19:15:06 +0000 https://status.plainwise.com/en#274e66925b56436741e9b08fd4e4b1ed14e2c65bfd14bf4ac6146fb104d711e4 portal.plainwise.com recovered https://status.plainwise.com/en Mon, 13 Oct 2025 16:57:19 +0000 https://status.plainwise.com/en#274e66925b56436741e9b08fd4e4b1ed14e2c65bfd14bf4ac6146fb104d711e4 portal.plainwise.com went down https://status.plainwise.com/en Mon, 13 Oct 2025 16:25:14 +0000 https://status.plainwise.com/en#e039c30c8c607c99bb9ec851672e900b94f79bafb49798847db11bfabb1ab516 Xelion Integration recovered https://status.plainwise.com/en Mon, 13 Oct 2025 16:05:19 +0000 https://status.plainwise.com/en#e039c30c8c607c99bb9ec851672e900b94f79bafb49798847db11bfabb1ab516 Xelion Integration went down https://status.plainwise.com/en Mon, 13 Oct 2025 11:25:04 +0000 https://status.plainwise.com/en#04c549880c0a56822c01225d2f0d4771e0775b8619fa372af966bb86151f0c43 Xelion Integration recovered https://status.plainwise.com/en Mon, 13 Oct 2025 10:15:18 +0000 https://status.plainwise.com/en#04c549880c0a56822c01225d2f0d4771e0775b8619fa372af966bb86151f0c43 Xelion Integration went down https://status.plainwise.com/en Mon, 13 Oct 2025 02:34:09 +0000 https://status.plainwise.com/en#131b09dc4ff3893b390120ccfb9888bf3446916e20775172a5d4728ccff90410 Speech Recordings recovered https://status.plainwise.com/en Sat, 11 Oct 2025 10:17:34 +0000 https://status.plainwise.com/en#131b09dc4ff3893b390120ccfb9888bf3446916e20775172a5d4728ccff90410 Speech Recordings went down https://status.plainwise.com/en Thu, 02 Oct 2025 18:49:01 +0000 https://status.plainwise.com/en#b35fb58cf7783308a9be321acdc58958cadcbd5186ab58202d90fcdd113ecb2d Xelion Integration recovered https://status.plainwise.com/en Thu, 02 Oct 2025 18:39:04 +0000 https://status.plainwise.com/en#b35fb58cf7783308a9be321acdc58958cadcbd5186ab58202d90fcdd113ecb2d Xelion Integration went down https://status.plainwise.com/en Mon, 29 Sep 2025 20:24:54 +0000 https://status.plainwise.com/en#cbf73c1cde60feaaa9b706df87300fc7831078ee19751f4c534873d349d3dbaf Xelion Integration recovered https://status.plainwise.com/en Mon, 29 Sep 2025 20:14:20 +0000 https://status.plainwise.com/en#cbf73c1cde60feaaa9b706df87300fc7831078ee19751f4c534873d349d3dbaf Xelion Integration went down https://status.plainwise.com/en/incident/625744 Sat, 26 Jul 2025 08:42:00 -0000 https://status.plainwise.com/en/incident/625744#0d733ac952f6f0b14fe4df93b0e2d41c0d370285e9942479c4131a429c21a5e5 We’re back! All services should be up and running. Thanks for bearing with us. https://status.plainwise.com/en/incident/625744 Sat, 26 Jul 2025 08:42:00 -0000 https://status.plainwise.com/en/incident/625744#0d733ac952f6f0b14fe4df93b0e2d41c0d370285e9942479c4131a429c21a5e5 We’re back! All services should be up and running. Thanks for bearing with us. https://status.plainwise.com/en/incident/625744 Fri, 25 Jul 2025 15:17:00 -0000 https://status.plainwise.com/en/incident/625744#2479eb1082df04b4062d0201a6607f7f45f1e348f60e6b159db02ebfd1714616 portal.plainwise.com is still down for most users. We’re working to fix the problem with our upstream provider as quickly as we can. We’ll share another update shortly. https://status.plainwise.com/en/incident/625744 Fri, 25 Jul 2025 15:17:00 -0000 https://status.plainwise.com/en/incident/625744#2479eb1082df04b4062d0201a6607f7f45f1e348f60e6b159db02ebfd1714616 portal.plainwise.com is still down for most users. We’re working to fix the problem with our upstream provider as quickly as we can. We’ll share another update shortly. https://status.plainwise.com/en/incident/625744 Fri, 25 Jul 2025 14:55:00 -0000 https://status.plainwise.com/en/incident/625744#7929ea42541091b2a755a2de49e57caea391e08f8cb5a3681962ed6ef5b6afe9 The regular phonelines should be up and running. Thanks for bearing with us. portal.plainwise.com users may still experience some issues. https://status.plainwise.com/en/incident/625744 Fri, 25 Jul 2025 14:55:00 -0000 https://status.plainwise.com/en/incident/625744#7929ea42541091b2a755a2de49e57caea391e08f8cb5a3681962ed6ef5b6afe9 The regular phonelines should be up and running. Thanks for bearing with us. portal.plainwise.com users may still experience some issues. https://status.plainwise.com/en/incident/625744 Fri, 25 Jul 2025 14:12:00 -0000 https://status.plainwise.com/en/incident/625744#c662ee08030cb634d8c19c1365b53d5f9e06902c13bf49bea337212f6351c07e portal.plainwise.com is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Use backup.plainwise.com for access to tasks. https://status.plainwise.com/en/incident/625744 Fri, 25 Jul 2025 14:12:00 -0000 https://status.plainwise.com/en/incident/625744#c662ee08030cb634d8c19c1365b53d5f9e06902c13bf49bea337212f6351c07e portal.plainwise.com is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Use backup.plainwise.com for access to tasks. https://status.plainwise.com/en/incident/625744 Fri, 25 Jul 2025 13:44:00 -0000 https://status.plainwise.com/en/incident/625744#3a216804aae67370f9fd65745d15ce45847872dd91cdc50d5ba55e0b60c4a217 We’re investigating an issue with our database provider that is impacting some services. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.plainwise.com/en/incident/625744 Fri, 25 Jul 2025 13:44:00 -0000 https://status.plainwise.com/en/incident/625744#3a216804aae67370f9fd65745d15ce45847872dd91cdc50d5ba55e0b60c4a217 We’re investigating an issue with our database provider that is impacting some services. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.plainwise.com/en/incident/534476 Wed, 09 Apr 2025 20:53:00 -0000 https://status.plainwise.com/en/incident/534476#f7a3350eb811ec48fb896b6dc717b9d15fd0d2fe54533b53f3e657c141e978b5 After direct contact with the provider. The issue has been resolved. https://status.plainwise.com/en/incident/534476 Tue, 25 Mar 2025 21:04:00 -0000 https://status.plainwise.com/en/incident/534476#f7c116ac57deb022c77841c2764c828eee4727d13d1e7f8fe0eb03f85ebeb206 We are currently unable to validate the quality of the Xelion integration due to an issue on the provider side. This problem should not be affecting users but we are unable to verify this. Our team is actively working with Xelion to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you are experiencing issues with the integration, please don’t hesitate to contact us — we’re here to help. https://status.plainwise.com/en/incident/509991 Sun, 09 Feb 2025 19:45:28 -0000 https://status.plainwise.com/en/incident/509991#e10f16269e5dd8b092cb5325df7649c7ac1de44861738a36ae10f8f7689d5792 Maintenance completed https://status.plainwise.com/en/incident/509991 Sun, 09 Feb 2025 19:45:28 -0000 https://status.plainwise.com/en/incident/509991#e10f16269e5dd8b092cb5325df7649c7ac1de44861738a36ae10f8f7689d5792 Maintenance completed https://status.plainwise.com/en/incident/509991 Sun, 09 Feb 2025 19:45:28 -0000 https://status.plainwise.com/en/incident/509991#e10f16269e5dd8b092cb5325df7649c7ac1de44861738a36ae10f8f7689d5792 Maintenance completed https://status.plainwise.com/en/incident/509991 Sun, 09 Feb 2025 19:45:28 -0000 https://status.plainwise.com/en/incident/509991#e10f16269e5dd8b092cb5325df7649c7ac1de44861738a36ae10f8f7689d5792 Maintenance completed https://status.plainwise.com/en/incident/509991 Sun, 09 Feb 2025 14:30:28 -0000 https://status.plainwise.com/en/incident/509991#8a3e64577b0316d8a36f6c6a6e500814203187ebf2b28add03df92e12613e48e Portal functionality and the Phoneline Callback system may be temporarily unavailable due to ongoing updates. https://status.plainwise.com/en/incident/509991 Sun, 09 Feb 2025 14:30:28 -0000 https://status.plainwise.com/en/incident/509991#8a3e64577b0316d8a36f6c6a6e500814203187ebf2b28add03df92e12613e48e Portal functionality and the Phoneline Callback system may be temporarily unavailable due to ongoing updates. https://status.plainwise.com/en/incident/509991 Sun, 09 Feb 2025 14:30:28 -0000 https://status.plainwise.com/en/incident/509991#8a3e64577b0316d8a36f6c6a6e500814203187ebf2b28add03df92e12613e48e Portal functionality and the Phoneline Callback system may be temporarily unavailable due to ongoing updates. https://status.plainwise.com/en/incident/509991 Sun, 09 Feb 2025 14:30:28 -0000 https://status.plainwise.com/en/incident/509991#8a3e64577b0316d8a36f6c6a6e500814203187ebf2b28add03df92e12613e48e Portal functionality and the Phoneline Callback system may be temporarily unavailable due to ongoing updates.